We like to keep our dealing with you very straight without any leaving blind spots for you. Thus, it’s good to clarify the conditions, just in case there is a misunderstanding. Unless otherwise specifically agreed, the below terms & conditions will apply at the time of booking.

Payment 

• Payment is due on the date specified as “due date” on our invoice. 

• Invoice amount is net; all bank fees are the responsibility of the client. 

• See Northeast reserves the right to cancel any arrangements without notification if payments have not been received by the due date. 

Deposit

A deposit is needed to secure certain reservations, such as accommodation, transport or other services. As different services within Northeast India have different conditions, See Northeast will generally only ask you once for a 20% deposit payment after the confirmation of the booking to manage all different payments. In some specific cases, we will inform you if there are different deposits amounts required. The deposits are non-refundable.

Cancellation policy 

In case of cancellation, fees will be charged as follows: 

• If you cancel 45 days before arrival date – 30% of tour price

• If you cancel 44 to 31 days before arrival date – 50% of tour price 

• If you cancel 30 days before arrival date – 100% of tour price

• No show – 100% of tour price

• GST charged on the tour cost cannot be refunded

• See Northeast reserves the right to give no refund in case of cancellation of the remaining program, in full or part, by the travellers after they started the tour

Traveller’s responsibility

Travellers are responsible for having proper travel documents, such as a valid passport with enough pages, the proper visas and the necessary passport pictures. See Northeast advises travellers to have proper and adequate travel insurance for the duration of their trip.

Security, theft, and damage

See Northeast and our freelance drivers, guides, employees, agents, contractors, sub-contractors and tour escorts cannot be held responsible for any costs resulting from theft of, loss of, or damage of goods, or personal damage occurring during the time that you use any of our services. By contracting any of our services, you assume the total responsibility of such costs.

See Northeast and our freelance drivers, guides and tour escorts cannot be held responsible for any kind of food/ beverages consumed during the tours or any public or private transport taken that are not included in the final price (unless specified).

Force majeure

See Northeast defines Force Majeure as: “Any circumstances beyond the reasonable control of a party which prevent or impede the due performance of our services, including but not limited to war or hostilities; riot or civil commotion; epidemic; earthquake, flood or other natural disasters.” The traveller and his agent warrant that See Northeast and its subsidiaries shall not be responsible and/or liable for costs or missed opportunities due to changes and/or cancellations in the program, or part(s) thereof due to Force Majeure.

Liability

See Northeast shall do its utmost to provide services to the best of its ability and work towards full satisfaction of the client. See Northeast acts solely as an intermediary between the traveller, his travel agent or tour operator, and local airlines, hotels, restaurants, boat companies and ground transportation companies. See Northeast is therefore not responsible for any loss, injury or damage sustained by the traveller, including those occurring outside the tour programs. We shall in no event be liable to the traveller or his travel agent, by reason of breach of services or unsatisfactory services provided to the traveller by third parties or by way of indemnity or in tort or otherwise, for any loss, injury, damage, delay, change in schedule or other adverse events which are beyond the control of See Northeast and/or sustained by an act or default of any person or company providing the services to the traveller. 

Amendments

See Northeast reserves the right to amend these terms and conditions at any time and from time to time without any prior notice. Kindly be advised to check at our website for the latest Terms and Conditions.

————–